Alcon Canada customer service

Contact us for inquiries regarding Alcon products

Telephone :

English – 1 800 268 4574
French – 1 800 387 8184

 

Email:

visioncare.canada@alcon.com

 

Fax :

1 866 826 1123

 

Opening hours :

Monday-Friday, 8 a.m.-5 p.m. (E.T.)

Alcon medical information & product complaints

For information about Alcon products and medical data

 

Email :

canada.medinfo@alcon.com

 

Telephone :

1 800 613-2245

 

To report a concern about the quality of an Alcon product or to report an adverse event

 

Email :

Med-2.info@alcon.com

 

Telephone :

1 800 613-2245

 

Alcon Accessibility information

For requests related to our accessibility measures, alternate formats of documents or submitting an accommodation request.

 

Address :

2665 Meadowpine Blvd.
Mississauga, ON.
L5N 8C7

 

Telephone :

1 905 826 6700

 

Email :

AODA_inquiries.canada@alcon.com

Contact by email

Use this form to submit general questions not covered by the other categories.

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